How We Work With You

First and foremost we inspire and mentor our clients. The process of branding for small business is one of the most important things you’ll accomplish as a business owner. It’s a process that should not be missed in the development of any business concept.

Ideally, this process should come first, but if it didn’t work that way for you, that’s okay. Branding is about your customers’ experience with you, your product or your service. We’ve heard it said that a company’s brand is what people say about you when you’re not in the room. We like to take it much further and say that your brand is about the relationships you establish, nurture, and deepen with your clients. Branding for small business is about the story, but it’s more about your clients’ experience with you and your company.

Here’s where The Agency comes in, we will coach you and guide you through the Brand Clarity Process to come to exactly what it is you provide your clients, what you bring to the customer relationship that your competition does not. Our work together will ensure that the design, messaging and brand speaks loud and clear to your ideal client.

Let's Explore Your Brand Project

Recent Projects

Small Business Logo Design
Brochure Design
Small Business Web Design
Business Card Design Durham

“When I decided to make a go of my dog training business I had no idea where to begin. I knew I wanted a website, but that was all I knew. When I contacted Sue and explained that I had no idea how to even start to get my name out there she listened to what I was trying to become and in no time at all she had a plan. She designed my website, she got me on Facebook and developed a great brand that people recognize. Sue also designed my business cards, banners that I use for shows and rack cards that I’ve placed in pet stores and veterinary clinics.

She is there whenever I have a need and even when I don’t she is always checking in to see how business is. I would not have the success I have now if it wasn’t for her. Thanks, Sue!”

– Tom Moore, Training Tails

See the Project Details

Service Packages

Brand Strategy & Design Package

Your brand is the relationships you have with your clients and their experience with you and your product or service. Before you can provide an experience or deepen a relationship, you need to get your audiences’ attention.

Our unique Brand Clarity Process will allow us to deeply explore and come to understand what sets you apart and what will capture the attention of your ideal clients.

More Details

Branding & Web Design Package

The Brand Clarity Process sets everything into motion. The creative direction is set and a website logically follows as one of the first places for your ideal clients to get to know and experience your brand.

Our web design and development team ensures that your website reflects your brand identity, is something that your customers will trust, appreciate, and admire.

More Details

Digital Marketing Package (Add-On)

When it comes to digital marketing, there’s no one-size-fits-all solution. We’ll help you make the most of your online presence by finding the channels and strategies that fit your business best.

More Details

Clients